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Power cut sparks concern for elderly

Thursday, 2 February 2017

Power cut sparks concern for elderly thumbnailThe residents of Killowen House were without access to heat or electricity for several hours.

A POWER outage in the Killowen area of Coleraine left over 40 elderly residents in a nursing home without heat or electricity for more than eight hours.
Staff at the Killowen House were forced to find alternative sleeping arrangements for 43 people in the home when the power outage resulted in tenants being unable to access their rooms as the lift was inactive, on Saturday, January 28.
The power cut, which was caused by a fault occurring on a high voltage underground cable in the area, resulted in approximately 1300 customers in the West Ban area of Coleraine, experiencing an interruption to electricity supplies around 4.15pm.
Customer Relations Manager at NIE Networks, Natasha Nicholl, said that emergency repair crews responded immediately but access to the local substation was hampered by debris, which had been dumped in the vicinity.
She continued: "We were able to restore over 850 customers by 6.00pm but our repair efforts were delayed as debris had been dumped at the access point to the local substation. The remaining groups of customers were restored throughout the evening with final customers restored at midnight. Permanent repairs to the cable were completed by 9.45am the next morning."

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